http://www.pcretailmag.com/ Hot Topics from PC Retail en-uk Copyright 2008, Intent Media http://www.pcretailmag.com/hot-topics/151/The-future-of-software In the current climate, it's more important than ever for retailers to find new and innovative ways to attract customers, and to this end, digital media firm Roxio has joined the growing list of firms throwing their weight behind on-demand facilities. <b>Andrew Wooden</b> talks to EMEA marketing director, David Burton… http://www.pcretailmag.com/hot-topics/150/No-Limits Steve Stroud joined distributor Computers Unlimited as retail sales manager in February this year, with the mission statement of growing the division in the United Kingdom and abroad. <b>Andrew Wooden</b> talks to the man behind the firm's ambitious three year plan… http://www.pcretailmag.com/hot-topics/154/Keeping-the-customer-satisfied What's the key to good customer service, and how can it help you get an edge over your competitors? <b>Ian Osborne</b> takes a look at the best tips out there… http://www.pcretailmag.com/hot-topics/149/Strength-in-numbers With the squeeze of a credit crunch beginning to hit consumer confidence, trade bodies are arguably more important than ever to the independent retailer. <b>Andrew Wooden</b> takes a look at the key organisations currently operating in the UK that are trying to make your lives easier… http://www.pcretailmag.com/hot-topics/155/An-impending-recession Is the technology industry heading for a downturn? The channel talks to <b>Ian Osborne</b>… http://www.pcretailmag.com/hot-topics/158/Cool-calm-and-Centred A fresh drive towards improving margins and services for resellers and retailers alike makes 2008 a crucial year for Centerprise. <b>Rob Power</b> takes a look at what's going on at the diverse company… http://www.pcretailmag.com/hot-topics/148/Whats-the-best-video-editing-package-for-a-beginner-Pt2 With more and more people using their video cameras to record those precious memories, PC Retail sent its Mystery Shopper to find out what the retailers believe is the best video-editing suite for beginners. http://www.pcretailmag.com/hot-topics/147/Whats-the-best-video-editing-package-for-a-beginner-Pt1 With more and more people using their video cameras to record those precious memories, PC Retail sent its Mystery Shopper to find out what the retailers believe is the best video-editing suite for beginners. http://www.pcretailmag.com/hot-topics/157/Power-to-the-People RET made its name with refurbished laptops and PCs, but with its new Power Squared line of batteries it looks set to add a significant new string to its bow. <b>Rob Power</b> takes a closer look… http://www.pcretailmag.com/hot-topics/144/When-in-Rome After being bought by Everything Channel in February, European trade show Retail Vision is expanding its portfolio of events. <b>Andrew Wooden</b> marched to Rome to see why…