News
Dell to replace Vostro keyboards
Ben Furfie May 9 2008, 12:32pm
Comments (1)
Vendor promises to solve QWERTY row over larger-than-normal left shift button
Dell has announced via its Direct2Dell site that it will be replacing the keyboards on several of its European Vostro laptops after customers complained about the unusual QWERTY layout.
The complains stemmed from a larger than normal left shift key that pushed the bottom row of lets across one place, meaning the 'z' key was were the 'x' one is on most normal laptops.
Dell has moved quickly to appease its customers, stating that it contact all affected customers and offer them the choice of either replacing themselves or having a trained field representative do it for them.
Comments
“Check other issues...”
Posted by: Robin - May 12, 11:38am
Noticed this article, but is there more to this than meets the eye? I work for Cherry and an elongated left shift key normally means the presence of a US layout keyboard, rather than a simple 'error'. Easy to spot though:
Is there a £ sign on the keyboard? If not, it's US....
Are the other symbols in the right place? Is the inverted comma above the 2 or is there an @ symbol? Is the enter key straight or an 'inverted L' shape? Basically, if it doesn't have the symbols in the right places and the enter key is not an inverted L, then it's a US layout from what I can see and will cause more confusion than the z being in the wrong place....